We have listed below some common pre-sales questions which you would like to know before placing your order. For more questions you can initiate our 24x7 Live Chat support. You can chat with our live sales representative any time by clicking on the Live Chat Image on the top right corner of the website.
Q. I want to signup but coming form a different host, can you help with transfers? A. Absolutely! We offer free transfer services. We'll move your website files from your old host and we'll even transfer the domain for you to our network.If the account is very large then conditions may apply.
Q. How does the Domain Registrar Reseller account will work ? A. For the detailed explanation on this please click HERE
Q. How will the billing application work and will be integrated to my site ? A. For the detailed explanation on this please click HERE
Q. What is private label reseller hosting which you provide? A. Private labeling provides the reseller who wishes to resell web hosting with complete transparency from the parent hosting company. Should you wish to start your own hosting company all traces of our company is completely removed so your customers will never know we exist. We accomplish this by using a privately registered domain name for our nameservers, anonymous server name, and anonymous ip whois. In addition, you have the option of using your own nameservers such as ns1/ns2.yourdomain.com.
Q. Can I accept Credit Cards on my site ? Will it be secured ? A. Yes, We support secure transaction protocol for all types of Credit Cards, such as SSL.
Q. Where are your web servers located? A. Our state-of-the-art web servers are in various multi-million dollar data centers in USA that have premium connectivity to the Internet. This ensures some of the highest uptime possible for your web sites and mail communication systems.
Q. What is your servers uptime record? A. Since we began hosting, our uptime record has exceeded 99.9%. Our Servers are capable to host applications / sites with even more exceptional / mission-critical high bandwidth.
Q. Will I get adequate Technical support? A. Yes, we provide all technical support to our customers through Email and Live Chat Support. We provide 24x7x365 Days Live Support.
Q. What payment methods do you accept? A. We accept all major forms of credit and debit cards which include Visa, Mastercard, American Express & Discover. We also take PayPal payments as-well
Q. Can I upgrade or downgrade my account? A. Yes, your client area allows you to upgrade-downgrade accounts, the great part is, once you select your new package, its provisioned instantly for you. All you have to pay is the difference between the two plans. The upgrade or downgrade is free.
Q. Are there any setup fees or other hidden costs? A. We guarantee there are NO setup fees or hidden costs of ANY kind, you just pay the cost of the hosting plan, plus the cost of a domain name if you need it.
Q. Is My Credit Card Information Safe? A. MyResellerHome.com uses a third party credit card processor, therfore we don't have access to your credit card information. MyResellerHome.com does not store your credit card information on our servers. The services we use are 2checkout.com & PayPal.
Q. What WHOIS information would be available for my domain name? A. We use a WHOIS protection service from our domain Registrar which means that the contact details of the domain owner are hidden from the public. If you want your own WHOIS information to be publicly available, let us know through a helpdesk ticket or Live Chat and we would take care of it for you.
Q. Will you place ads on my site? A. Although there are some web hosting companies doing such practices, MyResellerHome.Com will NEVER place ads on your site. Clients of our Web Hosting Service can enjoy 100% bannerless hosting. You can also to run your own ads on your website. There are absolutely no restrictions -- your website belongs to you and you will have its content in your hands.
Q. How do I know MyResellerHome.com will be around in the next few years? A. At the rate of growth we are currently experiencing, we will be around for much longer than the next few years. While most Internet companies are slowing down and scaling back, MyResellerHome.com continues to thrive.and you will have its content in your hands.
We are one of the fastest-growing Web hosting businesses on the Internet. MyResellerHome.com is a privately owned, profitable, and debt-free Web hosting company.